Support & FAQ

Choose the screening you want, select an available seat, enter your details, and follow the payment instructions shown on the reservation page. Your seat is only confirmed after your payment has been reviewed and approved.

Payment instructions are shown on your reservation page after you select your seats. Depending on the screening, we may accept bank transfer or mobile money. Follow the payment details shown for that specific event and upload your payment screenshot when requested.

Seats are temporarily held while you complete the payment process. The exact hold time is shown by the countdown on your reservation page. If the timer expires before payment is confirmed, your seats may become available to someone else.

Your booking is confirmed after our team verifies your payment. Until then, your seat is not guaranteed. Once approved, your ticket and QR code will become available on your reservation page.

The venue can be different for each 42 event. Always check the specific screening page for the correct cinema, address, date and time. The information on that screening page is the most up-to-date source.

We recommend arriving early, especially for popular screenings. Doors-open times can vary by event, so check your screening page for the recommended arrival time. Arriving early also gives you a better chance of getting settled before the screening starts.

Bring your ticket QR code, either on your phone or printed, and the phone number used when making the reservation. Our team may ask to verify your booking before entry.

Your ticket with its QR code appears on your reservation page once your payment has been approved. Save it to your phone or print it before coming to the cinema.

Yes, if multiple seats are available for the screening. Make sure you enter the correct information and complete payment for all the seats in your reservation.

Seat changes depend on availability and whether your booking has already been confirmed. Contact us on Telegram as soon as possible with your reservation ID and we'll let you know what can be done.

If you can no longer attend, contact us on Telegram before the screening. Whether a ticket can be transferred depends on the event and its booking rules.

Once all seats are booked, reservations may close. If we have a waiting list or additional seats become available, we'll announce it through our Telegram channel. Follow @FourtySecond for updates.

Late entry may be restricted depending on the cinema and the stage of the screening. We strongly recommend arriving before the listed start time. If you know you'll be late, contact our team on Telegram.

Payment verification is handled manually, so it may take some time. First, make sure your payment screenshot was submitted correctly. If your booking still hasn't been confirmed, message us on Telegram with your reservation ID and payment details.

Message us on Telegram with the phone number you used when booking. Our team can help locate your reservation.

Your ticket appears after your payment has been approved. If you've already paid and your reservation is still waiting for confirmation, give our team some time to verify it. If there's an issue, contact us on Telegram with your reservation ID.

The easiest way is to follow our Telegram community at @FourtySecond. We announce new screenings, dates, venues, reservations and important updates there.

The fastest way to reach our team is through Telegram. Send us a message at @FourtySecond and include your reservation ID if your question is about a booking.